PROMOTION POINT
Frequently Asked Questions

What's in it for me?
What's in it for you?
What do I have to do?
What's the risk?
How does the voucher work?
Who can't use the discount voucher?
What happens if I introduce someone who is not eligible?
Can you tell me which of my introductions were not eligible?
Will I receive a gratuity for every introduction?
How long will it be before I receive my gratuity cheque?
How does the person I introduce claim their discount and place their order?
Is there a minimum purchase requirement when using the £5 discount voucher?
My referral received their 'Crusade'. Why haven't I received my cheque?
I have received a cheque for an order resulting from one of my introductions. Can you tell me who it was?

Q:  What's in it for me?
A:  Quite right! Let's get straight down to it. MONEY as a PROMOTION POINT you'll receive a payment for each referral which ends in an order for 'Crusade'. As an added bonus if you are successful with making introductions we will offer you the opportunity, free of charge, to promote your own business web site through a dedicated link from www.crusade.co.uk

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Q:  What's in it for you?
A:  There are several advantages for us, some of them are:

• This method of marketing allows us to pinpoint particular niche areas where we can introduce our product as well as letting us select specific geographical locations to concentrate our promotion.
• Selling direct allows us to keep our product competitively priced by avoiding the markup, transport costs and extended credit requirements of dealing with retail outlets. We pass our cost savings directly on to the end user.
• We cut advertising costs associated with magazines and newspapers. 
• As the sole manufacturers of 'Crusade' we can be in contact with the end user and offer them the opportunity to enter local and national competitions planned for the future.

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Q:  What do I have to do?
A:  Just APPLY TO BECOME A PROMOTION POINT it won't cost you a penny. We will e-mail you with confirmation of your acceptance and issue you with a unique identification number. Within a few days you will receive, by post, a pack of 100 'Crusade' discount vouchers and a small voucher display holder - these are absolutely free and do not commit you or obligate you in any way. Each discount voucher will display a claim code the same as your identification number. Just place the stand in a prominent place where it can be easily seen by members of the public or hand the vouchers to your friends, family or anyone who you think may enjoy owning a 'Crusade'. It's as easy as that - you've nothing else to do. You do not have to buy, sell, deliver or stock anything, you won’t have to process any orders or even ring up the cash register.

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Q:  What's the risk?
A:  That's easy - the answer is none. Your 'Promotion Point' will be initially classified as 'passive' you do not have to buy, sell, deliver or stock anything. That's not low risk - it's no risk! Just place the display holder in a prominent position and wait for the gratuity cheques.
If you feel you would like to take advantage of making even more money, you have the opportunity on the 'Promotion Point' application form, to order ONE 'Crusade' game at a special reduced rate of £19-95 this includes postage, packing and insured delivery, this payment can be justified as a legitimate business expense if you wish to order using a company cheque or credit card. This one-time one-off order immediately attributes your Promotion Point with 'active' status, giving you even greater rewards, in addition to the standard payments we make to you, we will also give you £10 for every successful introduction you make by submitting the email addresses of friends, relatives, work colleagues or clients. You can recommend up to 50 new email addresses per month - that's all you have to do, we'll take it from there.

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Q:  How does the voucher work?
A:  The voucher is used by the person you have introduced, to get £5 off their initial order for 'Crusade'. You will receive £5 each time your unique number is used to produce an order from a new client. The people you introduce can place their orders either by posting a completed voucher to us, or online by selecting the Redeem Voucher button in the control panel of the 'Crusade' web site www.crusade.co.uk

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Q:  Who can't use the discount voucher?
A:  The discount voucher is used as an introduction to 'Crusade'. People that are not eligible for the discount voucher are:

• Anyone with a postal address outside the United Kingdom.
• Any more than ONE person at the same postal address.
• Anyone who has already been referred by someone else.
• Any clients that have already purchased 'Crusade' directly from the manufacturers Dal Cassian (gamesmaker) Ltd.

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Q:  What happens if I introduce someone who is not eligible?
A:  If you refer someone who is not eligible, we will not process their order.

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Q:  Can you tell me which of my introductions were not eligible?
A:  We are committed to protecting our customers and individuals privacy we are not able to notify you if the person you are introducing is an existing customer or has been referred by someone else already. Please read the terms and conditions (section 9 convention of privacy gives full details). Under our conventions of privacy we are not able to disclose whether or not a referral has been accepted or rejected. If you know the person you have recommended then it may be possible for you to approach them and confirm if their order was successful. It costs a considerable amount for us to recruit, establish and maintain a 'Promotion Point' and it is in our interests to ensure they receive their full entitlement regarding their introduction payments. The higher the value of the gratuity cheques we send out the more clients we will have gained. As a safeguard that you are receiving all your introduction fees it would be easy to introduce a friend or relative to check our system.

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Q:  Will I receive a gratuity for every introduction?
A:  Yes, as long as:

• You are introducing someone who is not already an existing customer of Dal Cassian (gamesmaker) Ltd.
• That person has not already been introduced by someone else.
• Your referral orders at least ONE 'Crusade' using a valid discount voucher attributed to your identification number.

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Q:  How long will it be before I receive my gratuity cheque?
A:  That will depend on how long it takes your referral to place their order and the method by which they pay. Processing a client's cheque can take up to 4 working days whereas credit card transactions are effective immediately. Under our returns and refund policy we allow the client to reconsider their purchase for a period of 7 days, we determine the order to be processed immediately after this point. The culmination of all processed orders within each month will result in one gratuity cheque, which will be issued on or about the 1st Tuesday of each month and are made out exclusively to the person or business registered on the 'Promotion Point' application form as ‘the introducer’.

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Q:  How does the person I introduce claim their discount and place their order?
A:  There are two methods; online or by post.

Online method

1. They visit the 'Crusade' website www.crusade.co.uk and select the  Redeem Voucher  option from the main page.
2. Choose their preferred method of ordering, either by E-mail, Post or Fax and the preferred payment option of secure online credit card transaction or cheque.
3. In order to qualify for their discount they must insert the unique claim code number from the discount voucher. This identifies the 'Promotion Point' that introduced them.

Postal method

They complete the discount voucher and post it to Dal Cassian (gamesmaker) Ltd., P.O. Box 7218, Post code RG26 3WS

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Q:  Is there a minimum purchase requirement when using the £5 discount voucher?
A:  An order must be for at least ONE game of 'Crusade'. The current price including £5.00 postage/packing and insured delivery is displayed on the web site www.crusade.co.uk 

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Q:  My referral received their 'Crusade'. Why haven't I received my cheque?
A:  If you know the person you introduced ask them how they made their purchase. It is never our intention to delay remuneration for an introduction, we only increase our sales and reputation by treating 'Promotion Points' fairly. If you know your referral has received the order it is possible that:

• They did not use the £5 discount voucher bearing your identification code to make their purchase..
• They were introduced by someone else. 
• They may have ordered online direct prior to receiving the discount voucher.

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Q:  I have received a cheque for an order resulting from one of my introductions. Can you tell me who it was?
A:  As we are committed to our customers privacy, we are unfortunately unable to provide this information.

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